Our Privacy Policy

En Español

Hello. Your privacy is important to us. This policy outlines our approach to protecting your information. First, we are ATG Clean Energy Holdings Inc. or ATG Clean Energy. The company can be referred to as ATG or ATG Clean Energy or ATG Clean Energy Holdings Inc. within this document interchangeably. Here's how we protect your data and respect your privacy. We will follow all rules for protecting customer data and personal information as laid out by the Texas Public Utility Commission and any other regulatory body in which we operate. We are attempting to create a transparent and pleasant user experience. By accessing this web site, you are agreeing to be bound by these Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trade mark law.

Our role in your privacy

If you are an ATG customer or subscriber, or just visiting our website, this policy applies to you. If you are signing up for a product through ATG Clean Energy, you agree to abide by the terms of our privacy policy. It is fairly simple. We will collect data about you and your activity on our site. We will use that data to communicate with you and inform you about offerings, promotions and news about ATG Clean Energy. Even if you just browse here, we may market products to you in order to convince you to become a customer. What we will not do is sell your information or data to anyone else outside of our business. We will use it to improve our products, the electric buying experience, our analytics and the overall customer experience.

Your responsibilities

Read this Privacy Policy. If you are our customer, please also check the contracts between us: they may contain further details on how we collect and process your data. If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorize us to process it on your behalf in accordance with this Privacy Policy.

You may not use any of our information for commercial purposes and are prohibited from downloading it, copying it or disseminating any portion for use other than the stated commercial arrangement between the parties.

When and how we collect data

From the first moment you interact with our website, we are collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically. We do not store your financial information such as your credit card or banking information in our system. When you enter that type of data in to purchase a product, it is routed to a secure payment partner who processes that type of data. We never see it or manipulate it in any one once it is provided. We do not store it so you can rest assured that any data you provide is not at risk through systems we operate.

Your choices

You can choose not to provide us with personal data. If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.

You can turn off cookies in your browser by changing its settings. You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use the website and browse its pages, but the site and certain services will not work effectively.


If you have a concern about your privacy, please email us at customercare@atgcleanenergy.com

And please remember:

You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure

You are responsible of your username and password: keep them secret and safe!

If you believe your privacy has been breached, please contact us immediately on customercare@atgcleanenergy.com

Where do we store the data?

By submitting your personal data, you agree to this transfer, storing or processing by us. If we transfer or store your information, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.

Businesses like ours often use third parties to help them host their application, communicate with customers, power their emails etc. We partner with third parties who we believe are among the best at what they do. When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy.


From time to time, ATG Clean Energy may use cookies. Unless you adjust your browser settings to refuse cookies, we (and these third parties) will issue cookies when you interact with ATG. These may be ‘session’ cookies, meaning they delete themselves when you leave ATG Clean Energy, or ‘persistent’ cookies which do not delete themselves and help us recognize you when you return so we can provide a tailored service.

Please don’t make this the last time you read it as we will post any changes on this page.

Additional Legal Disclaimers:

Permission is allowed to temporarily download one duplicate of the materials (data or programming) on ATG’s site for individual and non-business use only. This is the just a permit of license and not an exchange of title, and under this permit you may not: modify or copy the materials; use the materials for any commercial use , or for any public presentation (business or non-business);attempt to decompile or rebuild any product or material contained on ATG’s site; remove any copyright or other restrictive documentations from the materials; or transfer the materials to someone else or even "mirror" the materials on other server.

The materials on ATG Clean Energy Holdings, Inc.'s site are given "as is". ATG makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, ATG Clean Energy Holdings, Inc. does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.

In no occasion should ATG Clean Energy Holdings, Inc., its affiliates, or its suppliers be subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilization or powerlessness to utilize the materials on ATG Clean Energy Holdings, Inc.'s Internet webpage, regardless of the possibility that ATG Clean Energy Holdings, Inc. or a ATG Clean Energy Holdings, Inc. approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don't permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.

The materials showing up on ATG Clean Energy’s site could incorporate typographical, or photographic mistakes. ATG does not warrant that any of the materials on its site are exact, finished, or current. ATG Clean Energy Holdings, Inc. may roll out improvements to the materials contained on its site whenever without notification. ATG Clean Energy does not, then again, make any dedication to update the materials.

Green Energy Exchange. may update these terms of utilization for its website whenever without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.

Any case identifying with ATG Clean Energy Holdings, Inc.'s site should be administered by the laws of the State of Texas without respect to its contention of law provisions.