"Found a new electric company and had it set up in minutes. Website is super easy to navigate..."
- Jessi M
CLEANER ENERGY, BETTER PRICING.
Texas is the leader in producing clean energy. ATG Clean Energy delivers 100% clean energy to Texas homes and businesses at great prices.
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WHY GO GREEN?
BE PART OF SOMETHING BIG
Clean Energy is crucial to building a future for our children. Texans can make a real impact by signing up for 100% renewable energy with ATG Clean Energy. Switching a home that uses 1,500 kilowatt hours a month is equal to:
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Removing 34,000 tons of
Carbon dioxide from the air -
Keeping 555 bags of
trash out of landfills -
Planting 15 acres of
new forest for a
year
OUR MISSION IS SIMPLE
INCREASE DEMAND FOR CLEAN ENERGY BY SELLING IT AT AFFORDABLE PRICES
ATG is committed to delivering Clean Energy to Texas homes and businesses. Texas has enough clean energy to power millions of homes made right here in the Lone Star State. ATG will deliver 100% renewable energy at prices you can afford.
We, as a whole, have an obligation to take care of Texas so future generations can love it. We are called ATG because those are the initials of our founder's children. At ATG, he wanted to build a business they could be proud of and having their initials serves as a constant reminder.
HOW IT WORKS
ATG buys power and delivers to your home using the same poles and wires. Once you choose a plan that is right for you, we notify the utility (TDSP) of the switch for you to become an ATG customer. Your utility will still respond to service interruptions and continue to maintain the poles and wires as they do today.
FREQUENTLY ASKED QUESTIONS
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Picking your Provider
In most parts of Texas, individuals and businesses get to pick their energy provider. And switching is easy. You do not need to give notice to leave your current supplier. ATG will take of everything after you enroll.
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How do I report a power outage or electrical emergency?
If the power is out, you should contact your local utility. The transmisison utility is responsible for physically delivering your energy through their wires. Please contact them directly at:
Centerpoint Energy (800)332-7143
Oncor (888) 313-4747
Texas New Mexico Power (888) 866-7456
AEP North & Central (866) 223-8508 -
Will there be a deposit?
Deposits: All applicants must pass a credit check or pay a deposit. Your deposit will be returned to you in form of a credit in the 12th month of service plus interest. For more information about ATG's deposit policy, see your Terms of Service and Your Rights as a Customer document provided during enrollment.
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Can I get my deposit waived?
Deposit Waivers: You may be eligible to have the deposit requirement waived if you meet one of the following criteria. You are over 65 years of age and not delinquent in payment of your electric account; You are determined to be a victim of family violence; You are Active duty Military. You are medically Indigent; You can provide a Letter of Credit from your previous electric provider showing no late payments over the last year and an account in good standing. To speak with customer care regarding a deposit waiver call 1-888-311-7175. Online Payments: ATG Clean Energy Holdings offers online bill payment options. We accept most major credit cards and ACH bank payments. You may register for your online account during enrollment or any time during your contract. You may also setup Autopay through the same account portal. There is no fee to you for making online payments.
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How can I request a deferred payment plan?
If you cannot pay your bill on time, please email customercare@atgcleanenergy.com and we can discuss options available to pay your bill. Please know that you will still need to keep paying for new usage as you pay off any past due amount.
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Can I get assistance paying my bills?
If you have filed for unemployment you may also be eligible to participate in the Electricity Relief Program. If you need to file for unemployment click here: https://twc.texas.gov/jobseekers/applying-unemployment-benefits
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What is the Electricity Relief Program?
Certain customers who have sought unemployment benefits are also eligible for the Electricity Relief Program. To confirm eligibility, you must call 1-866-454-8387. You will be required to provide your name, service address, account number and the last four digits of your social security number.
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Am I eligible for the Electricity Relief Program?
The state determines eligibility for the program. If you have filed for unemployment, please call 1-866-454-8387 to see if you qualify. Please have your personal and account information ready when you call.
You can reach us with questions at customercare@atgcleanenergy.com.